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Fiber optic house connection management

What we can offer you

  • We take over your object list

  • We identify the relevant contact person (owner, manager) of each property

  • We speak to the identified person

  • We create and send your personalized advertising

  • We create and send your offer

  • We will provide you with a telephone number and/or email address for questions/responses

  • We monitor the return and follow up if necessary

  • We digitize returned documents for you

  • We upload returned documents to you​

see also business development services

  • We take over your object list

  • We visit all properties on site

  • We validate the number of residential/commercial units

  • We document this with photos of the doorbell signs and the mailbox system

  • We mark objects that no longer exist in your object list

  • We add missing objects (“gaps”) in your object list

  • We upload the updated, validated object list to you

  • We take over your object list including geodata

  • We visit all properties on site and identify the contact person (owner or manager)*

  • We collect the contact details of the contact person

  • We validate the number of residential/commercial units

  • We document this with photos of the doorbell signs and the mailbox system

  • We mark objects that no longer exist in your object list

  • We add missing objects (“gaps”) in your object list

  • We upload the updated, validated object list to you

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*For this purpose we may gain access to the property

  • We take over the list of your customer properties and make it available to our schedulers and visitors via app

  • We arrange inspection appointments by telephone - and report these back to you

  • We carry out the house inspection on site at the agreed date

  • We check the number of residential/commercial units and correct them if necessary.

  • We document the route on the property using photos/sketches

  • We document the house introduction with photos/sketches

  • We agree on the location of the handover point in the house and document this with photos/sketches

  • We create the inspection report and add the documentary photos to it

  • We obtain the signature of the owner or authorized representative for permission

  • We upload the created protocols including photos to you

  • You give us access to your customer database
    (or we download a copy of your customer list)

  • We provide a telephone number and/or an email address for questions and complaints

  • We receive inquiries from your customers or interested parties and forward them to you

  • We accept complaints and changes and process them or forward them

Tailor-made services for your fiber optic connection needs
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