
Fiber optic house connection management
What we can offer you

-
We take over your object list
-
We identify the relevant contact person (owner, manager) of each property
-
We speak to the identified person
-
We create and send your personalized advertising
-
We create and send your offer
-
We will provide you with a telephone number and/or email address for questions/responses
-
We monitor the return and follow up if necessary
-
We digitize returned documents for you
-
We upload returned documents to you​
-
We take over your object list
-
We visit all properties on site
-
We validate the number of residential/commercial units
-
We document this with photos of the doorbell signs and the mailbox system
-
We mark objects that no longer exist in your object list
-
We add missing objects (“gaps”) into your object list
-
We upload the updated, validated object list to you


-
We take over your object list including geodata
-
We visit all properties on site and identify the contact person (owner or manager)*
-
We collect the contact details of the contact person
-
We validate the number of residential/commercial units
-
We document this with photos of the doorbell signs and the mailbox system
-
We mark objects that no longer exist in your object list
-
We add missing objects (“gaps”) into your object list
-
We upload the updated, validated object list to you
​​
*For this purpose we may gain access to the property
-
We take over the list of your customer properties and make it available to our schedulers and visitors via app
-
We arrange inspection appointments by telephone - and report these back to you
-
We carry out the house inspection on site at the agreed date
-
We check the number of residential/commercial units and correct them if necessary.
-
We document the route on the property using photos/sketches
-
We document the service entrance with photos/sketches
-
We agree on the location of the handover point in the house and document this with photos/sketches
-
We create the inspection report and add the documentary photos to it
-
We obtain the signature of the owner or authorized representative for permission
-
We upload the created protocols including photos to you


-
You give us access to your customer database
(or we download a copy of your customer list) -
We provide a telephone number and/or an e-mail address for questions and complaints
-
We receive inquiries from your customers or interested parties and forward them to you
-
We accept complaints and changes and process them or forward them